How to Find Problems to Solve: A Practical Guide for Entrepreneurs
You’ve probably heard it a thousand times: successful startups solve real problems. But here’s the challenge most aspiring entrepreneurs face - how do you actually find problems to solve that people will pay for? Too many founders build solutions in search of problems, only to discover the market doesn’t care.
The truth is, finding the right problem is harder than building the solution. It requires curiosity, observation, and a systematic approach to validation. In this guide, you’ll learn practical strategies to discover genuine pain points, validate market demand, and ensure you’re solving problems worth solving before you invest months or years building something nobody wants.
Whether you’re a first-time founder or a serial entrepreneur, mastering the art of problem discovery is your most valuable skill. Let’s dive into the proven methods that will help you uncover opportunities hiding in plain sight.
Why Most Entrepreneurs Struggle to Find Real Problems
The biggest mistake new entrepreneurs make is falling in love with their solution before understanding the problem. You might have a brilliant idea for an app, a service, or a product, but if it doesn’t address a real, urgent pain point that people experience regularly, it won’t gain traction.
Here’s what typically goes wrong: founders brainstorm in isolation, relying on assumptions about what people need. They skip the validation phase and jump straight into building. Months later, after launching, they face the harsh reality - crickets. No users, no revenue, no traction.
The other common pitfall is solving problems that aren’t painful enough. Sure, your solution might be nice to have, but if the problem isn’t costing people time, money, or causing significant frustration, they won’t prioritize adopting your solution. You need to find problems that make people say “I need this now” rather than “that’s interesting.”
The Framework for Discovering Valuable Problems
Finding problems to solve isn’t about random searching - it requires a structured approach. Here’s a proven framework that successful entrepreneurs use:
Start With Communities, Not Ideas
The best problems are already being discussed by people who experience them. Instead of brainstorming in isolation, go where your potential customers congregate. Online communities are goldmines of unfiltered feedback and real frustrations.
Look for patterns in conversations. When multiple people complain about the same issue, ask follow-up questions, or create workarounds, you’ve found a signal. Pay attention to the language they use - this becomes crucial for marketing later.
Reddit, niche forums, Facebook groups, LinkedIn communities, and Slack channels are excellent starting points. Join communities related to industries you’re interested in or problems you’ve personally experienced. The key is authenticity - don’t just lurk looking for opportunities. Engage genuinely and build relationships.
Apply the “Frequency and Intensity” Filter
Not all problems are worth solving from a business perspective. You need to evaluate two critical dimensions: how often people experience the problem (frequency) and how painful it is when they do (intensity).
High-frequency, high-intensity problems are your sweet spot. These are issues people encounter regularly and would pay to eliminate. Think email overload for busy professionals or inventory management headaches for e-commerce store owners.
Low-frequency but high-intensity problems can also work - think wedding planning or mortgage applications. People don’t deal with them often, but when they do, the stakes are high and they’re willing to invest in solutions.
Avoid low-frequency, low-intensity problems. Even if you solve them perfectly, building a sustainable business becomes extremely difficult because the market is too small or the willingness to pay is too low.
Look for Evidence of Existing Solutions
Counterintuitively, competition can validate that a problem is worth solving. If people are already paying for imperfect solutions, it confirms market demand. Your opportunity lies in building something better, more accessible, or more affordable.
Look for makeshift solutions people have cobbled together - spreadsheets, manual processes, or multiple tools duct-taped together. These workarounds signal pain points that haven’t been properly addressed. Ask yourself: what would make their lives significantly easier?
Seven Proven Methods to Uncover Problems Worth Solving
1. Mine Your Own Frustrations
Your personal pain points can be the most powerful source of startup ideas. What frustrates you in your daily work or life? What tasks do you dread? What feels unnecessarily complicated?
The advantage of solving your own problems is built-in validation - you understand the problem intimately, you have domain expertise, and you’re your own first customer. Many successful companies started this way, from Dropbox to Airbnb.
However, be careful not to assume everyone shares your problem. Even when solving your own pain point, you still need to validate that others experience it too and that they’re willing to pay for a solution.
2. Conduct “Jobs to Be Done” Interviews
The Jobs to Be Done framework focuses on understanding what people are trying to accomplish rather than what features they want. Schedule conversations with potential customers and ask about their workflows, challenges, and goals.
Great interview questions include: What were you trying to accomplish? What alternatives did you try? What was frustrating about those options? How much time or money does this problem cost you? If you could wave a magic wand, what would change?
The key is listening more than talking. Don’t pitch your idea - just absorb information. You’re looking for patterns across multiple conversations that reveal systemic problems worth addressing.
3. Analyze Online Communities Systematically
Beyond casual browsing, develop a systematic approach to analyzing community discussions. Track recurring themes, save valuable threads, and categorize problems by severity and frequency.
When you spot someone describing a frustration, dig deeper. Read their comment history to understand their context. Check how many upvotes or replies the thread receives - engagement indicates resonance. Look for threads where people share their current solutions or workarounds.
Tools that aggregate and analyze community discussions can accelerate this process significantly. Instead of manually scrolling through hundreds of posts, you can quickly identify the most frequently discussed pain points backed by real evidence. For example, PainOnSocial analyzes Reddit discussions across curated communities and surfaces validated problems with AI-powered scoring, complete with real quotes and engagement metrics. This helps you quickly identify which problems appear most frequently and cause the most intense frustration - the exact combination you need for a viable business opportunity. You can filter by community size, category, and even see the actual Reddit threads where people are discussing these issues.
4. Shadow Your Target Users
Observation often reveals problems people don’t articulate. If possible, spend time watching potential customers work. What slows them down? Where do they get frustrated? What manual processes could be automated?
This ethnographic approach works particularly well for B2B opportunities. Offer to help out, intern, or simply observe. You’ll discover inefficiencies and pain points that even the people experiencing them might not recognize as solvable problems.
5. Study Customer Support Channels
Customer support tickets, reviews, and complaint forums are treasure troves of problem discovery. Look at existing products in your industry of interest and read what customers are saying.
Pay special attention to one-star and two-star reviews. What do people hate? What features are missing? What promises weren’t kept? These gaps represent opportunities for you to build something better.
6. Follow the Money
Where are people already spending money? What consultants are they hiring? What services are they subscribing to? What expensive manual processes are they maintaining? These indicate validated problems that people will pay to solve.
Research industry-specific software, tools, and services. Look at their pricing, customer testimonials, and growth metrics. If a market exists and is growing, there’s room for innovation and improvement.
7. Track Emerging Trends and Shifts
Major changes create new problems. Regulatory changes, technological advances, demographic shifts, and cultural movements all generate fresh pain points. Early movers who identify these emerging problems can establish strong positions.
For example, remote work created entirely new categories of problems around collaboration, communication, and productivity. GDPR created compliance headaches that spawned numerous solutions. Stay informed about trends in your target industries.
Validating Your Problem Before Building
Once you’ve identified potential problems to solve, validation is crucial before you invest resources in building. Here’s how to test if the problem is real and worth solving:
Quantify the Problem
Get specific about the impact. How much time does this problem waste? How much money does it cost? How many people experience it? Concrete numbers help you assess market size and willingness to pay.
Create a simple landing page describing the problem and your proposed solution. Drive traffic through ads or organic promotion. Measure interest through email signups or pre-orders. If you can’t get strangers to give you their email address, you probably haven’t found a compelling problem.
Test Willingness to Pay
Interest is different from commitment. The ultimate validation is whether people will pay money. Consider offering early access, pre-sales, or even manual service delivery before building your product.
If people won’t pay for a manual version of your solution, they won’t pay for an automated one either. This approach also generates revenue before you’ve written a single line of code.
Build a Minimum Viable Solution
Your first version should be embarrassingly simple. Focus on solving the core problem in the most basic way possible. Get it into users’ hands quickly and gather feedback.
The goal isn’t perfection - it’s learning. Does your solution actually reduce the pain? What’s working? What’s missing? Let real usage guide your roadmap rather than assumptions.
Common Pitfalls When Finding Problems to Solve
Even with the right approach, entrepreneurs make predictable mistakes. Avoid these traps:
Solution-first thinking: Don’t start with “I want to build an AI tool” and then look for problems. Start with problems and consider solutions second.
Ignoring market size: A problem might be real but affect too few people to sustain a business. Research the total addressable market before committing.
Confirmation bias: Don’t just seek information that confirms your assumptions. Actively look for evidence that you’re wrong. It’s better to discover this early than after launch.
Solving symptoms instead of root causes: Dig deeper into why problems exist. Sometimes the obvious issue masks a more fundamental pain point that represents a better opportunity.
Overcomplicating the solution: Entrepreneurs often envision elaborate solutions when simpler approaches would work better. Start simple and add complexity only when validated by real user needs.
Taking Action: Your Next Steps
Finding problems to solve is an ongoing practice, not a one-time event. The most successful entrepreneurs develop a habit of curiosity - constantly observing, questioning, and listening to potential customers.
Start today by joining three online communities relevant to industries you’re interested in. Spend 30 minutes daily reading discussions and noting recurring frustrations. After two weeks, you’ll have a list of potential problems to validate.
Remember, the goal isn’t finding a perfect problem immediately. It’s developing the skill to spot opportunities and the discipline to validate them thoroughly before building. This approach dramatically increases your odds of building something people actually want and will pay for.
The world is full of problems waiting to be solved. Your job is to find the ones that matter, validate that people will pay for solutions, and then build something that genuinely improves lives. That’s how you create a sustainable, meaningful business that stands the test of time.
